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The Startup Dispatch

Technical breakdowns of startup tooling, software ecosystems, developer infrastructure, and the systems powering modern product companies.

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Customer identity stitching for AI agents across email, WhatsApp, web chat, and SMS
Technology

Customer identity stitching for AI agents across email, WhatsApp, web chat, and SMS

A practical blueprint for stitching customer identity across channels while enforcing consent, minimizing data, and keeping agents safe.

Alex
List-Unsubscribe Header Fixes That Protect Gmail and Outlook Reputation During Warmup
Technology

List-Unsubscribe Header Fixes That Protect Gmail and Outlook Reputation During Warmup

Broken List-Unsubscribe headers raise spam complaints during warmup. Fix RFC 2369/8058 to protect Gmail and Outlook trust.

Alex6 min read
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Prevent LLMs from citing the wrong category pages by adding intent fences, structured breadcrumbs, and leaf-page answer cues.
Retrieval Injection Audits to Stop Competitor Mentions in AI Answers
Technology

Retrieval Injection Audits to Stop Competitor Mentions in AI Answers

Audit syndicated assets for retrieval injection so AI answers cite your brand, not competitor mentions from templates or co-mentions.

Alex
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Technical breakdowns of startup tooling, software ecosystems, developer infrastructure, and the systems powering modern product companies.

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